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We turn messy operations into clean, scalable systems—so you can grow without burning out

Each visionary needs an integrator that aligns with their vision
to execute on their business day-to-day business operations.

From team onboarding to cash flow, SOPs, and automation—Your Ops builds the backend that makes your business feel lighter. Let’s Fix Your Ops

What We Do (So You Don’t Have To)

Fractional Operations Strategy

Think of us as your behind-the-scenes COO. We audit, optimize, and restructure your backend so it actually supports your growth—not slows it down. Business audits, Asana /Notion /Airtable systems, Cross-team SOP development, Delegation & accountability flows.

Finance & Cash Flow Management

Because you should always know where the money’s going—and where it’s getting stuck. AR/AP systems , Cash flow forecasting dashboards, Payment automation (Stripe, PayPal) , Financial SOPs & policies.

Client Relations & Communication Systems

Your client experience is part of your brand. We help you make it smooth, scalable, and professional. Client onboarding & welcome workflows, Contract + invoice automation, Feedback loops & offboarding systems, CRM setup + follow-ups.

HR & Team Systems

HR & Team Systems Hiring is easy. Scaling your team without burning out? That’s ops. Global onboarding flows, SOPs for every role,Contractor agreements & NDAs ,Team communication frameworks

SOP Systems That Actually Get Used

No dusty docs. We create plug-and-play SOPs that make delegation easier, faster, and repeatable. SOP templates for key workflows, Training videos (Loom), Documentation libraries (Notion / GDocs), Role-based SOP frameworks.

Admin, But Make It Strategic

We’re not just checking boxes—we’re building systems that support your day-to-day without draining your energy. File management & Google Drive setup, Scheduling, email SOPs, and recurring task setup, Inbox & calendar management workflows, VA-ready systems to delegate easily.

Legal & Compliance Infrastructure

We help you stay compliant across countries, clients, and chaos. T&Cs, NDAs, Refund Policies , Global compliance (US, EU, UAE, PT, BG) , Contract workflows , Legal handoff systems.

Content Management & Backend Support

We make sure your content engine runs behind the scenes—without you being glued to your laptop. Notion/Asana content calendars built around your workflow. Process for repurposing content across LinkedIn, newsletters, Twitter, and IG, Content task delegation flows for VAs, writers, or designers.

For legal compliance in the US & Canada, we work alongside your legal team or counsel. We do not offer legal advice—but we can consult, implement, and execute on legal direction provided by licensed professionals.

For legal compliance in the US & Canada, we work alongside your legal team or counsel. We do not offer legal advice—but we can consult, implement, and execute on legal direction provided by licensed professionals.

Incredible talent, highly recommended for the growth of your business!

Nikos Drakos / White Horse Active Founder

Full review

Sara has been instrumental in our company’s growth & success

Nick Sarafa / CTO Co-founder of Modern Mantra LLC Venture Design Studio

Full review

I highly recommend Sara

Adam Sebesta / DevOps Lead | Cloud Architect | Azure | AWS | Shopify

Full review

Sara is an incredible human being.

Elijah Johnston / Co-founder & CEO, Groove with Gaia | Skills and systems for conscious entrepreneurs to thrive holist

Full review

Sara was amazing.

Lance Popke / MX4+2N Management Inc

Full review
Need something specific? Odds are—we’ve built it.

Who’s Behind Your Ops?
by Sara Heggy?

A fractional COO, a systems whisperer

"Your Ops" is here to simplify your daily business operations with tailored, streamlined services designed specifically for entrepreneurs and startups. For the past four years, especially during the COVID era, I've discovered the power of efficient business operations—all managed from my laptop. This global journey has been exhilarating, and helping entrepreneurs like you is my true passion.

With one focus—how can I make your business feel lighter today?—I bring over 10 years of experience across the U.S., Canada, and the UAE. My background spans operations, systems strategy, and supporting cross-functional teams in tech, design, and service-based businesses. I specialize in simplifying complexity, creating SOPs that actually get used, and helping founders step out of the weeds so they can lead with clarity.

I’ve had the privilege of working with clients across industries—from tech and venture design to activewear, cosmetics, digital education, and crypto. Every new space brings its own rhythm, and I love learning how to make it flow more efficiently. The diversity keeps me sharp, adaptable, and curious. Who’s next to inspire (and challenge) me? I can’t wait to find out.

LinkedIn

Your Ops Service Tiers

We only take on a few clients at a time to ensure deep, personalized support. With two long-term clients already onboard, we currently have room for just two more.
Here’s how we can work together:
I will be happy to help!

Essentials Flow

$2,499.99 / Month

For founders who already have a solid foundation and just need things to run smoothly without friction

  • Up to 50 hours/month
  • Unlimited backend & admin tasks
  • 2 strategy + systems sync call/month
  • Light enhancements to existing systems
Includes:
  • 1

    Financial Admin (invoicing, AR/AP tracking)

  • 2

    Project Coordination

  • 3

    Document & File Management

  • 4

    Executive Admin Support

Growth Ops

$3,599.99 / Month

For founders who’ve outgrown their current systems—and need strategic support to scale what’s already working.

  • Up to 80 hours/month
  • Unlimited tasks + process audits
  • 4 calls/month for optimization + reviews
  • Deep review of tools, systems & flow
Includes:
  • 1

    Cash Flow + Financial Tracking

  • 2

    HR Systems & Onboarding

  • 3

    Team Support & Delegation

  • 4

    Operational Cleanup & SOPs

  • 5

    Admin + Client Comms Support

Founder's Full Stack

$6,299.99 / Month

For growth-stage founders ready to hand over all the backend—strategy, execution, and ongoing support included.

  • Up to 140 hours/month
  • Unlimited ops builds, tasks, and cleanups
  • 6 high-touch strategy & support calls/month
  • From-scratch operational architecture
Includes:
  • 1

    Custom Operational Framework

  • 2

    HR + Legal + Finance Ops

  • 3

    SOPs for Every Role/Process

  • 4

    Launch/Event/Program Support

  • 5

    Onboarding, Delegation, Hiring, Scaling

Tool fees are billed separately. We’ll always recommend the leanest possible stack
2 founder slots left this quarter. We work closely, so we only take on what we can fully own. Book a call
Need something specific? Odds are—we’ve built it.

No Systems? Expect Stress, Bottlenecks, and Burnout

Probably because you
  • 1

    You’ve hit a wall and can’t move forward. Still stuck at five figures, unsure how to scale

  • 2

    Your ops are scattered, clunky, and slowing you down.You’re micromanaging everything and losing steam.

  • 3

    It’s chaotic—and every day feels reactive.Juggling product, team, and client work with no system.

  • 4

    Buried in the small stuff, unable to focus.You build processes, but nothing sticks.

  • 5

    No KPIs. No clarity. No way to track progress.You can’t measure what’s working—or fix what’s not.

  • 6

    Your setup isn’t working—it’s holding you back.It’s capping your growth and your potential.

our toolbox

We Make Ops Smarter—With AI

FAQS

Questions often asked

Hi, I’m Sara—the calm in your operational chaos. I’ve helped founders across the US, Europe, and the UAE clean up their systems and scale with structure. Want the fun version? Here are 3 things to know about me: – I speak founder. I’ve worked across 4 continents and understand the pressure of fast-moving businesses. – Calm is my default. I create systems that feel like relief. – I run my business from wherever I feel most inspired—sometimes the Dubai, sometimes a café in Bali. Always with Wi-Fi and purpose.

Nope. We’re a strategic operations partner. While we handle admin and systems, our work is rooted in structure, forecasting, and scale. We don’t just do tasks—we build the systems that run your business.

Absolutely. Whether you're deep in Notion, ClickUp, Slack, Circle, or Google Sheets—we adapt to your tech stack and help your team use it better.

It depends on your starting point—but most clients feel a shift early on. We start with an audit, map out what’s not working, and begin fixing the highest-friction areas first. You’ll start noticing more clarity, less chaos, and smoother workflows as we go. Some systems take time to fully build—but relief doesn’t have to wait. You’ll feel the shift before you see the spreadsheets.

I’ll be real with you—it doesn’t happen overnight. While some wins show up early, full operational clarity can take months. I always tell my clients: true efficiency is a living system. It’s built over time through execution, observation, and continuous improvement. Give it 6 months to feel it, and up to a year to fully live it.

Because surprise charges suck. Fixed pricing isn’t just about budgeting—it’s about trust, clarity, and protecting your focus. With a subscription model, you know exactly what you’re investing in, and your hours go exactly where they’re needed: building systems, not tracking time. We don’t charge by the hour—we charge for outcomes.

We love that. Our job is to help them work better. We’ll set them up with systems, SOPs, and automations so they can finally stop asking you what to do next.

Mostly, yes. Our systems are built for fast-moving, founder-led businesses that are growing quickly and need their backend to catch up. But if you're a small team with big energy—we're open to it.

Yes—especially then. The earlier you build structure, the easier it is to scale without starting from scratch later.

Freelancers execute. We partner. Hourly freelancers often wait for direction.We come in, audit your systems, find the gaps,and build solutions without you having to micromanage. You’re not just buying hours—you’re getting strategy, structure, and someone who thinks with you, not just for you. We don’t clock hours. We build businesses.

We ask for a 30-day written notice for all cancellations. If you’d like to end your subscription, email us at hello@yourops.co.This gives us time to properly wrap up, hand over any deliverables, and ensure a smooth offboarding. Since our work involves strategic planning and resource allocation, we don’t offer refunds once a billing cycle has started. Transparency and clarity always come first. We’re humans—if something’s not working, we’ll always have the conversation.

You’ll be working directly with me—Sara, the founder of Your Ops. I lead all strategic builds, team communications, and backend execution. I may bring in trusted support behind the scenes (think finance tracking, admin cleanup, or tech setup), but I remain your point of contact and strategic partner from start to finish. You won’t be handed off to someone random. If you’re in, I’m in.

It means I act as your dedicated Operations Lead—handling your projects, tasks, timelines, and team remotely. I manage everything behind the scenes using tools like Notion, Asana, Slack, and Google Drive. You don’t need a full-time hire or in-house manager—just someone you trust to keep your backend moving, your team aligned, and your business flowing. You delegate it once—and I make sure it gets done.

You can expect clarity, structure, and real partnership from day one. We start with a full audit so we know exactly where the friction is. You’ll work directly with me—Sara—no handoffs, no confusion. I’ll handle your backend while you focus on your vision. Everything is customized to your business: tools, SOPs, workflows, and team support. No fluff, no busywork—just systems that give you time back and help you scale. And confidentiality? Non-negotiable. I treat your business like it’s mine.

I work remotely and async-first, using tools like Notion, Slack, Google Drive, and Loom to keep everything visible and moving. We’ll have structured check-ins based on your package—weekly, biweekly, or monthly—and I’m always tracking progress behind the scenes. I don’t wait to be told what to do. I audit, organize, and take action based on what your business actually needs. I move fast, communicate clearly, and build systems that keep running long after I hand them over. For quicker updates, I also offer a dedicated client-only WhatsApp thread—so you’re never left wondering where things stand.

No problem—your hours are there to support you, not pressure you. If you don’t use them all, I’ll still be optimizing in the background, improving systems, and prepping for what’s next. I don’t believe in “use it or lose it” energy—but I do believe in making sure every hour creates momentum, even if it’s quiet work on my end. And if you’re ever underutilizing consistently, we’ll adjust your scope together. You’re not paying for time. You’re paying for traction.

I’m fluent in the tools that keep modern businesses running—especially for remote teams. From project management to finance to automation, I work with: – Notion, Asana, Trello, ClickUp (project + task management) – Google Drive, Slack, Loom, WhatsApp (communication + file flow) – Stripe, PayPal, QuickBooks, Xero, Google Sheets (finance + cash flow) – Circle, Airtable, Zapier, Make (Integromat), Calendly (client experience + automation) – AI tools like ChatGPT, Notion AI, SheetAI, FormulaBot, and more to streamline backend work I choose tools based on what works best for you—not what’s trending. If you already have a stack, I’ll make it work. If you don’t, I’ll help you build the right one from scratch.

Ready to fix your backend? Let’s talk.
today!

Book a call