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Your Ops — SOP it Easy

Fractional COO · Wellness & Sport

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Wellness & sport business operations — systematized, simplified, streamlined.

Every visionary founder needs an integrator who aligns with their vision and executes on the day-to-day — built for studios, gyms, sport-tech startups, and wellness brands.

Operations · This week
On track
80%

Onboarding systemized

Three studios live this quarter, zero dropped handoffs.

  • Client onboarding flow
  • Payroll run · 12 staff
  • SOP library v2 shipped
Years fully remote
Founders partnered
Revenue growth backed

My services

Ten ways I take the weight off

Grouped by where the pressure usually shows up first.

The method

How I Work

A continuous cycle, not a one-time fix.

01

Audit

I assess the current state of your operations: what exists, what's missing, what's working, what's breaking down.

02

Propose

Clear, specific suggestions for improvement, prioritized by impact.

03

Execute, Review, Repeat

I implement, review against real performance, and feed it back into the next cycle. Operations are an ongoing discipline, not a project with an end date.

Your stack

Tool Ecosystems, Built for You

ClickUpAsanaAirtableNotionZapier
SlackStripeCircleGoogle SheetsQBOyou name it

Build connected systems across your tools so your team runs like clockwork

I don't just know tools. I build ecosystems that run them smoothly together.

If your business already runs on a specific stack, we work within what you have — these are the tools I bring when there isn't one in place yet.

Packages

Two ways to work with me

Two packages. Flat monthly retainers, sized to weekly hours — not hourly billing, not full-time.

Quarter-Time

10 hrs/week

$2,200/month

  • Financial Admin Support
  • Project Coordination
  • SOP Documentation
  • Admin Support

Best for: Early-stage studios and startups that need strategic oversight without a heavy weekly footprint.

Book A Call
Most chosen

Part-Time

20 hrs/week

$4,000/month

  • Financial Account Management
  • Project Coordination
  • Client & Member Relations
  • Human Resources Management
  • Tailored SOPs
  • Brand & Positioning Support
  • Admin Support

Best for: Growing brands that need consistent, hands-on execution — financial oversight, team systems, and process management — week over week.

Book A Call

Every engagement starts with a discovery call to confirm the right package for where you are.

The terms

How We Work Together

The rules of engagement, stated up front so nothing needs renegotiating later.

No long contracts

Month-to-month. Pause or cancel anytime — no penalty, no guilt trip.

One active request at a time

Keeps the work focused and moving, instead of ten half-finished priorities.

Async-first

Communication happens through Slack and your project tool — not a calendar full of meetings.

Clear scope, no surprises

Your package defines exactly what you get. Anything outside it, we talk about directly.

Reviews

What Founders Like You Have to Say

Operators who've handed me the messy parts of their business — and got their week back.

Review awaiting publication

Michael RiveraCTO · Hotspotty

Review awaiting publication

Michael SothanHead of Marketing & Growth · Hotspotty

Full reviews are being collected from current partners and will appear here shortly.

The Ops Journal

Operations playbooks, fresh from the field

SOPs, systems, retention, and automation — practical guides written for wellness studios, gyms, and sport startups.

Abstract geometric illustration representing CRM setup for a service businessTools & Automation

CRM Setup for Service Businesses: A No-Fluff Guide

Most service businesses don't have a CRM problem; they have a CRM setup problem. Here's the no-fluff sequence for standing up a pipeline your team will actually keep current.

· 8 min read

Abstract geometric illustration representing connected automated workflowsTools & Automation

Zapier Workflows That Save Ops Teams 10+ Hours a Week

Most ops time does not vanish in big projects. It leaks out through small handoffs: retyping a lead, chasing an invoice, booking a call. Here are the Zaps that plug those leaks.

· 7 min read

Book your discovery call today!

Let's talk through where your operations are today — and what a fractional COO partnership could look like for your business.