Accessibility Statement

Your Ops is committed to ensuring that yourops.co is accessible to the widest possible audience, regardless of ability, assistive technology, device, or connection quality. Accessibility is not an afterthought bolted onto this website; it is a design constraint we apply from the first line of markup. As an operations consultancy serving wellness and sport industry brands and startups, we hold ourselves to the same operational discipline we bring to our clients: clear standards, measurable targets, and continuous review.

This commitment covers every public page of yourops.co, including our service pages describing the Quarter-Time ($2,200 USD/month) and Part-Time ($4,000 USD/month) retainer offerings, our blog articles, our contact form, and the legal pages you are reading now. Where we fall short, we want to know, and we will act on what we learn. Feedback channels are described in Section 6 below.

Our target standard is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). WCAG defines requirements for making web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, cognitive, and neurological disabilities, organized around four principles: content must be perceivable, operable, understandable, and robust.

We assess yourops.co as partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that most content conforms to the standard, but some parts may not yet fully conform, as described in Section 4 (Known Limitations). We treat Level AA as a floor rather than a ceiling: where a Level AAA technique is practical for our content, such as generous color contrast beyond the AA minimum, we adopt it.

The following measures are built into the design, development, and editorial workflow of yourops.co:

• Semantic HTML. Pages are structured with native, meaningful elements: landmark regions, a logical heading hierarchy, real buttons and links, and properly labeled form fields on the contact form, so assistive technologies can interpret the page the way sighted users see it.
• WCAG-audited color contrast. Every text and interface color combination in the Your Ops brand palette has been audited against WCAG contrast requirements, and the palette was adjusted where combinations fell short, so brand identity never comes at the expense of legibility.
• Full keyboard navigability. All interactive elements, including navigation menus, links, buttons, and the contact form, can be reached and operated with a keyboard alone, in a logical tab order, without keyboard traps.
• Skip-to-content link. A skip link is available as the first focusable element on each page, allowing keyboard and screen-reader users to bypass repeated navigation and move directly to the main content.
• Reduced-motion support. The site's scroll animations and decorative motion honor the prefers-reduced-motion operating-system setting; when a visitor indicates they prefer reduced motion, animations are minimized or disabled entirely.
• Alternative text on images. Informative images carry descriptive alt text; purely decorative imagery is marked so screen readers can skip it rather than announce noise.
• Visible focus indicators. Interactive elements display a clearly visible focus outline when navigated by keyboard, so users always know where they are on the page.

In addition to these technical measures, accessibility review is part of our publishing process: new pages and blog articles are checked against this standard before release rather than remediated after the fact.

Despite our best efforts, some content on yourops.co may not yet be fully accessible. We disclose the limitations we are aware of so visitors know what to expect and can tell us when a limitation blocks them:

• Decorative brand artwork. Certain pages include decorative visual elements that are part of the Your Ops brand identity, such as background motifs and animated flourishes. These are marked as decorative and hidden from assistive technology, but their purely visual character means they convey no equivalent experience to non-sighted visitors. They never carry information required to use the site.
• Third-party content. Some content or functionality may be provided by third parties whose accessibility we do not control, for example embedded documents, externally hosted media referenced from blog articles, or the third-party payment providers through which client invoicing is arranged off-site. We cannot warrant the conformance of third-party material, but we choose providers with accessibility in mind and will help any visitor obtain the substance of third-party content in an accessible form on request.

If you encounter a barrier not listed here, please treat that as a defect on our side and report it to us using the contact details in Section 6. An unreported barrier is one we cannot fix.

yourops.co is designed to be compatible with recent versions of modern evergreen browsers, including Chrome, Firefox, Safari, and Edge, on desktop and mobile devices. The site is tested with common screen readers, including NVDA on Windows and VoiceOver on macOS and iOS, in combination with those browsers.

The site is built with progressive enhancement in mind: core content and the contact form remain usable when animations are disabled, when the viewport is small, and when the page is zoomed to at least 200 percent. yourops.co may not display or behave optimally in obsolete browsers that no longer receive security updates; we recommend keeping your browser and assistive technology up to date for the best experience.

Because the site sets no analytics cookies, no advertising cookies, and no trackers for public visitors, accessibility features do not depend on accepting any tracking, and no consent barrier stands between you and the content.

We welcome feedback on the accessibility of yourops.co. If you encounter an accessibility barrier, cannot access any content or functionality, or have suggestions for improvement, please contact us through any of the following channels:

• Email: hello@yourops.co (preferred channel for accessibility feedback)
• Phone: +971 52 945 5502
• Post-handling location: Your Ops operates remotely from Dubai, United Arab Emirates; email is the most reliable way to reach us.

When reporting a barrier, it helps us to know the page address (URL), a description of the problem, and the browser and assistive technology you were using, but none of this is required; tell us what you can. We aim to acknowledge and respond to accessibility feedback within 5 business days. If a barrier prevents you from using the contact form itself, please email or call us directly and we will take your message by whatever channel works for you, including providing information in an alternative accessible format on request.

Our strong preference is to resolve accessibility concerns directly and quickly, and we ask that you give us the opportunity to do so by contacting hello@yourops.co first. If you have contacted us about an accessibility barrier and are not satisfied with our response, you may escalate the matter.

• Escalate internally by writing to admin@yourops.co with the subject line "Accessibility Escalation"; escalations are reviewed by Sara Heggy personally.
• Visitors in the European Economic Area and the United Kingdom may be able to raise concerns with a national enforcement or equality body responsible for digital accessibility in their country.
• Visitors in other jurisdictions, including the United States, Canada, and the United Arab Emirates, may have rights under local disability, equality, or consumer-protection laws and may contact the competent authority in their jurisdiction.

Nothing in this statement limits any rights you may have under applicable law. Your Ops operates under the governing law of the United Arab Emirates (Dubai), but we take accessibility feedback from visitors worldwide equally seriously regardless of where they are located.

This Accessibility Statement was prepared and takes effect on 2026-07-17. It reflects the state of yourops.co, its conformance assessment, and our internal testing as of that date.

We review this statement, and re-test the site against our WCAG 2.2 Level AA target, at least once every twelve months, and additionally whenever we make significant changes to the site's design, templates, or functionality. When the statement is revised, the effective date above is updated. Interim fixes to reported barriers are made on a rolling basis and do not wait for the annual review.

Questions about this statement may be directed to hello@yourops.co or, for administrative matters, admin@yourops.co.