Project Planning
Roadmaps, Milestones, and Deliverables — for launches, new locations, or new programs.
My services
Ten ways I take the weight off
Each service is carefully tailored to your unique needs, using advanced AI tools to automate processes and boost efficiency — ensuring customized solutions that drive your wellness or sport brand's growth.
Operations & Delivery
The systems that make the day-to-day run without you.
Strategic Operational Planning
Strategic operational planning forming the roadmap for efficient, effective day-to-day operations.
Customized Standard Operating Procedures
Tailored operational processes — designed, mapped, implemented, and enhanced with AI technologies.
Administrative Assistance
Efficient handling of administrative tasks to streamline operations.
Finance & Compliance
Money in, money out, and the risk around both.
Financial Oversight
Cash flow budgeting, streamlined accounts receivable and payable, payroll, and forecasting — built around memberships, class packages, and seasonality.
Legal Compliance
US & Canada onlyIdentifying and mitigating legal risk, supporting accurate financial reporting, contract management, and tax compliance.
I work alongside a legal team or lawyer. I don't provide legal advice — I consult, follow, and execute on it.
People & Community
The humans on your team and the ones who pay you.
Team & Talent Management
HR support, scheduling, payroll, talent acquisition, and onboarding/offboarding — built for coaches, instructors, trainers, and admin staff across schedules and locations.
Client & Member Relations
Onboarding and offboarding for clients, members, or athletes, plus project management support.
Content & Community Operations
Strategy for how content and community touchpoints get created, organized, and distributed — supporting engagement and brand consistency.
Brand & Positioning
Who you are and who you're for — built into operations.
Brand & Positioning Support
Sharpening who you are and who you're for — positioning and messaging clarity, built into how you run the business, not a design/marketing deliverable.
The method
How I Work
A continuous cycle, not a one-time fix.
Audit
I assess the current state of your operations: what exists, what's missing, what's working, what's breaking down.
Propose
Clear, specific suggestions for improvement, prioritized by impact.
Execute, Review, Repeat
I implement, review against real performance, and feed it back into the next cycle. Operations are an ongoing discipline, not a project with an end date.
Book your discovery call today!
Let's talk through where your operations are today — and what a fractional COO partnership could look like for your business.