Disclaimer
Effective date:
This Disclaimer explains what the content on yourops.co is — and, just as importantly, what it is not. Your Ops is a fractional COO consulting practice founded and operated by Sara Heggy from Dubai, United Arab Emirates, and everything published on this website is provided for general informational purposes only. Please read this page before relying on anything you find here.
1. General Information Only
All content on yourops.co — including service descriptions, pricing pages, blog articles, resources, case references, and any downloadable material — is provided on an "as is" and "as available" basis for general informational purposes only. It reflects the professional experience and opinions of Sara Heggy and Your Ops at the time of publication and is not tailored to your business, your industry position, or your specific circumstances.
While we work to keep the information on this website accurate and useful, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information it contains. Any reliance you place on such information is strictly at your own risk.
2. No Professional Advice
Nothing on this website constitutes, or is intended to constitute, professional advice of any kind. In particular, the content on yourops.co is not:
- Legal advice. We are not a law firm, and no content here should be treated as a substitute for advice from a qualified lawyer licensed in your jurisdiction.
- Financial, accounting, or tax advice. Figures, pricing benchmarks, and operational cost discussions are illustrative only. Consult a qualified accountant, tax adviser, or financial professional before making financial decisions.
- Medical, health, or fitness advice. Although Your Ops serves wellness and sport industry brands, we advise on business operations only — never on health, treatment, training programming, nutrition, or clinical matters.
- Investment or business-valuation advice of any kind.
Before acting, or refraining from acting, on the basis of anything you read on this website, you should obtain advice from an appropriately qualified professional who can assess your individual situation.
3. No Client Relationship
Reading this website, downloading materials from it, subscribing to updates, or contacting Your Ops — whether by the contact form, by email at hello@yourops.co, or by phone at +971 52 945 5502 — does not create a consulting, advisory, fiduciary, or any other professional relationship between you and Your Ops or Sara Heggy.
A client relationship is formed only when both parties sign a written engagement agreement covering scope, fees, and terms. Our services are sold as month-to-month retainers — currently Quarter-Time at $2,200 USD per month (10 hours per week) and Part-Time at $4,000 USD per month (20 hours per week) — and no obligation on our part arises until such an agreement is in place. Until then, please do not send us confidential or commercially sensitive information; anything you submit before an engagement exists is provided at your own discretion.
4. Results, Statistics, and Testimonials
This website references outcomes from past client engagements, including headline figures such as "$5M+ revenue growth backed." These statements reflect the results of specific past engagements under specific conditions. They are historical facts about particular clients, not promises, projections, or guarantees of what Your Ops will achieve for you.
Business results depend on many factors outside our control, including your market, team, product, pricing, capital, timing, and your own execution of any recommendations. Results vary from client to client, and some engagements will not produce measurable revenue growth at all. Any testimonials or client statements shown on this website represent the genuine views of the individuals quoted but are likewise not representative of every client experience.
5. Wellness and Fitness Industry Note
Your Ops specialises in fractional COO services for wellness and sport industry brands and startups. Because of this focus, our content frequently discusses gyms, studios, wellness products, fitness programming businesses, and similar operations. This context matters: our guidance is always operational guidance about running such businesses — systems, processes, team structure, vendor management, and growth operations.
We never provide health guidance. Nothing on this website should be interpreted as advice about exercise, physical training, rehabilitation, nutrition, supplements, mental health, or any other health-related subject, whether for you personally or for your customers. If your business makes health-related claims or delivers health services, you remain solely responsible for the safety, legality, and accuracy of those offerings and should consult qualified medical and regulatory professionals.
6. External Links
This website may contain links to third-party websites, tools, articles, and resources that we believe may be useful — for example, software platforms we discuss in blog posts or service providers such as Resend and Vercel that we use to operate the site. Such links are provided for convenience only.
We do not control third-party websites and are not responsible for their content, accuracy, availability, privacy practices, or terms. A link from yourops.co does not imply endorsement, sponsorship, or affiliation, and we accept no liability for any loss or damage that may arise from your use of externally linked sites or services. When you leave our website, the policies of the destination site apply instead of ours.
7. Accuracy and Currency of Content
Operations practices, software tools, market conditions, pricing, and regulations change quickly. Blog posts and articles on yourops.co are dated, and each reflects our understanding as of its publication date. We do not commit to updating previously published content, and older material may become outdated, incomplete, or superseded without notice.
Service descriptions and retainer pricing shown on this website (including the Quarter-Time and Part-Time rates quoted above) are current as of the effective date of this Disclaimer but may change at any time. The terms that govern any actual engagement are those in your signed engagement agreement, not the marketing copy on this website. If you spot an error anywhere on the site, we would genuinely appreciate a note at hello@yourops.co.
8. Jurisdiction and Scope of Services
Your Ops operates remotely from Dubai, United Arab Emirates, and serves clients worldwide. Operational support — systems design, process improvement, team operations, vendor and project management — is offered globally.
However, any compliance-related advisory that forms part of our services is limited to United States and Canada business contexts, reflects operational experience rather than legal qualification, and is never a substitute for advice from licensed counsel. If your business operates in another jurisdiction, or if a matter carries legal or regulatory risk anywhere, you must engage appropriately qualified local professionals. This website is not directed at any jurisdiction where its publication or availability would be unlawful.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Your Ops and Sara Heggy shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage — including loss of profits, revenue, data, goodwill, or business opportunity — arising out of or in connection with your use of, or reliance on, this website or its content, even if we have been advised of the possibility of such loss.
This limitation applies to content on yourops.co and to your use of the website itself; it does not govern paid engagements, which are subject to the liability terms in the applicable engagement agreement. Nothing in this Disclaimer excludes or limits liability that cannot be excluded or limited under the laws of the United Arab Emirates or other mandatory applicable law, including liability for fraud or fraudulent misrepresentation.
This Disclaimer, and any dispute arising from the use of this website, is governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-law principles.
10. Contact
If you have questions about this Disclaimer or anything published on yourops.co, please get in touch. We aim to respond promptly to all genuine enquiries.
- General enquiries: hello@yourops.co
- Administrative and legal matters: admin@yourops.co
- Phone: +971 52 945 5502
- Your Ops — Sara Heggy, Business Operations Consultant, operating remotely from Dubai, United Arab Emirates
We may update this Disclaimer from time to time. The effective date at the top of this page reflects the most recent revision, and continued use of the website after an update constitutes acceptance of the revised terms.