The Ops Journal
Operations playbooks for wellness and sport founders.
SOPs & SystemsGeneric SOP templates were not built for your Saturday front desk. Here is the exact order I document procedures for wellness clients, and how to fill each one in under thirty minutes.
· 7 min read
SOPs & SystemsMost procedures die in a folder nobody opens. Here is the format, ownership model, and two-week rollout I use so your team reaches for the SOP instead of texting you.
· 7 min read
Operations StrategyYour remote team does not need more meetings. It needs a system where work moves without them. Here is how async-first operations actually run, plus a 30-day plan to switch.
· 7 min read
Operations StrategyYour team isn't understaffed, it's under-systemized. Here's the operator's playbook for handling more clients, classes, and revenue without adding a single salary.
· 7 min read
Operations StrategyMost founders feel the friction long before they can name it. A structured operations audit turns that vague unease into a ranked fix list you can actually work through this quarter.
· 6 min read
Operations StrategyEvery founder I meet has a dozen ideas before lunch. The real question is who turns them into schedules, budgets, and systems that run without you. That job has a name: the Integrator's seat.
· 6 min read
Operations StrategySenior operations help costs less than most founders assume. Here is what fractional COOs actually charge in 2026, what each price tier buys, and how to tell whether the math works for you.
· 7 min read
Operations StrategyWhen every decision waits on you and the same fires keep flaring back up, your systems are quietly asking for help. Here are the seven signs I see most in wellness businesses, and what to do about each one.
· 7 min read
Operations StrategyA full-time COO can cost $300,000 all-in. A fractional COO starts near $2,200 a month. Here's how to tell which one your business actually needs, and when the answer changes.
· 7 min read
Operations StrategyThe title shows up everywhere and the job description almost never does. Here is what a fractional COO actually owns, week by week, from seven years inside wellness and fitness businesses.
· 7 min read
